Privacy Policy
Effective Date: August 13, 2026
Fuerst Class Customs (“Fuerst Class Customs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or contact us regarding our home renovation and home iImprovement services, including decks, bathrooms, kitchens, fences, and related projects.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
• Your name
• Phone number
• Email address
• Property or project address
• Details about your renovation or home improvement project
• Information you provide when requesting a quote or contacting us
• Any photographs, documents, or other information you choose to send to us
• Communications you have with us by phone, email, Facebook, or through our website
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, and general website usage information, depending on the tools and services used on our website.
2. How We Use Your Information
We may use the information we collect to:
• Respond to inquiries and quote requests
• Contact you about your renovation or home improvement project
• Provide and manage our services
• Schedule consultations, estimates, and work
• Communicate with you about projects or services
• Improve our website, services, and customer experience
• Maintain business and project records
• Protect our business, website, customers, and property
• Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to our business without your consent unless permitted or required by law.
3. How We Collect Information
You may provide information to us through:
• Our website contact form
• Email
• Telephone
• Facebook or other social media platforms through which you contact us
• In-person communications related to a project
Information submitted through Facebook is also subject to Facebook’s own privacy policies and terms.
4. Sharing Your Information
Fuerst Class Customs does not sell or rent your personal information.
We may share personal information when reasonably necessary to operate our business, provide services, or comply with legal obligations. For example, information may be shared with contractors, suppliers, tradespeople, professional advisors, service providers, or other parties involved in completing your project, where appropriate.
We may also disclose information if required to do so by law, court order, or governmental authority, or when reasonably necessary to protect our legal rights or prevent fraud or misuse.
5. Website Contact Forms
When you submit information through our website contact form, the information you provide may be transmitted to and stored by our website hosting provider, email provider, or other technology service providers.
We use this information to respond to your inquiry and, where applicable, provide an estimate or discuss your renovation project.
Please do not submit highly sensitive personal information through our contact form.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to help the website function properly, understand how visitors use the website, and improve our services.
If we use third-party analytics, advertising, or tracking services, those services may collect information about your use of our website in accordance with their own privacy policies.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect how some website features function.
7. Facebook and Social Media
Fuerst Class Customs may communicate with customers and prospective customers through Facebook or other social media platforms.
Information you provide through these platforms may be visible to or processed by the applicable social media provider. Your use of those platforms is subject to their respective terms and privacy policies.
We encourage you to avoid posting sensitive personal information publicly or sending sensitive information through social media.
8. Protection of Personal Information
We take reasonable measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no website, electronic communication, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to us electronically.
9. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal or regulatory requirements.
When information is no longer required, we may securely delete or dispose of it.
10. Your Privacy Rights
Depending on where you live and the laws that apply to your information, you may have rights regarding your personal information, including the right to request access to information we hold about you and to request correction of inaccurate information.
To make a privacy-related request, please contact us using the contact information provided below.
11. Third-Party Websites and Services
Our website or social media pages may contain links to third-party websites or services.
Fuerst Class Customs is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our website and services are not directed toward children. We do not knowingly collect personal information from children through our website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
Any updated Privacy Policy will be posted on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or how Fuerst Class Customs handles personal information, please contact us:
Fuerst Class Customs
Email: contact-us@fuerstclasscustoms.ca
Phone: +1 705-345-3693
Address: 2 -128 Rivers Road E. Callander, Ontario – P0H 1H0
Last Updated: August 13, 2026
FCC-PP_03 | rev-0826
